Gone are the days of paper memos and corporate mail outs. Electronic communication has replaced the paper form of communication in most corporate settings. Intranets now allow employees to communicate much quicker and with less chance of the message being lost under a pile of papers on a desk. Some companies only allow access at work but other companies allow access through the internet. The intranets have many benefits. It can consolidate corporate data into a central location allowing the proper employees quicker access to the needed information. All employees can get email about a meeting. It can allow all employees to share resources, improve customer service, and reduce paperwork. The intranets help save time and money.
Extranets have also helped streamline corporate communication. An extranet is an external area of a company's intranet. Only people that the company allows to see the extranet can view it. This could include suppliers, customers, employees, and even business partners. By using an extranet, efficiency is increased and time is reduced on tasks such as ordering and invoicing. This lowers the costs and gives customers better quality service. For companies with international locations, an extranet can provide consistency and collaboration because extranets allow all the different locations of the same company to see the same information. More people are able to work from home because they can view the company extranet from their home and do the same work that they could do in the office. This allows a person with a family to stay at home with their children which is a major plus in a benefit package. Think of all the companies with daycares within the company and this is even better than company daycares.
Customers can also benefit from extranets. For example, USPS customers save time by going online and tracking packages and shipments. This cuts down on the time spent on the phone the USPS or the company that uses USPS for shipping to try and “find” the package. Customers can also place orders online day or night without having to worry about whether they are open. Using the extranet of companies saves time on both sides of the coin, the buyer and the supplier. Less time is used on the phone, the orders are more accurate, and employees can multi-task while on the computer.
1 comment:
Absolutely true, Group 1. Electronic communication (E-Comm)goes even further in providing benefits such as providing an accurate and easy maintenance record thats indicative of the receiver actually opening the mail. Ambiguity in whether the message was actually received can be eliminated from the beginning. E-Comm also saves millions of dollars in the purchasing of paper in addition to saving trees to manufacture it, because the emails can be stored and saved to any saving device in the event the e-communication is not absolutely necessary to be printed.
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